Should I Service My Car at the Dealership?

Mechanic using a wrench and socket on the engine of a motor car during a service or repair in an automotive workshop, close up of his hands

Time to service your Chrysler, Dodge, Jeep, or RAM in Yukon? As you may already know, there are several common options when it comes to vehicle service and repairs  — chain mechanic shops, independent repair shops, and dealership service centers, like our service center at Westpointe Chrysler Jeep Dodge. You may be wondering if you should service your car at the dealership or not. While many people swear by their local independent repair shop, there are many reasons to choose a dealer service center instead, from expertise on gas and diesel engines to individualized attention from a service advisor. With that in mind, here’s some information we hope will make choosing a reliable service center near you easier and less stressful.

Car Service at a Dealership vs. Independent or Chain

  • Brand Authority & Training: At OEM dealer service centers like our Chrysler, Dodge, Jeep and RAM service center near Oklahoma City, staff is regularly trained on the latest procedures and technologies required to diagnose and repair CDJR vehicles.
  • Designated Service Advisors: Though some customers prefer independent shops or chain shops, dealership service centers provide enhanced convenience by designating customers an assigned service specialist so your needs don’t get lost via miscommunications.
  • Economies of Scale: When it comes to car service at dealerships vs. independents, dealership service centers are larger than independent shops and most chain shops, and thus, can offer services and perks they can’t. That includes things like complimentary loaner vehicles and shuttle service to and from work.
  • Price: Chain or independent shops can be cheaper than dealer service centers, but not always. Shop our service specials to save money on your next vehicle repair when considering Jeep dealership auto repairs.
  • Quality Parts: At most dealer service centers, ours included, only the highest-quality OEM parts are used in all repairs.
  • Speed: Speed varies depending on the severity of repairs performed, but at many dealership service centers, you can walk in without an appointment for express service.

Chain Shop, Body Shop, or Dealership Service Center?

There are various reasons to consider a dealership service center in El Reno over other options. We’ve covered routine repairs, but have you thought about collision repairs? Your vehicle’s body panels and exterior components have been rigorously engineered and tested to provide a certain level of structural integrity, resulting in certain crashworthiness. When you use aftermarket parts at other places, your vehicle’s safety could be adversely affected. Here are some other reasons to consider a dealership service center for body work or other repairs.

Dealerships use Original Equipment (OE)

Mechanics at third-party shops like chain shops or independent shops sometimes have lower standards for parts. Often, they provide aftermarket parts that aren’t original equipment. Dealerships, on the other hand, guarantee to replace your vehicle’s parts with parts directly from the vehicle’s original equipment manufacturer, or OEM. If you have a Jeep, for instance, it makes more sense to trust a Jeep dealership for auto repair. If you get car service at our dealership vs. an independent, for instance, you know we’ll use only Mopar genuine parts in all repairs.

Dealerships Care About Their Relationship With You

Chain mechanic shops usually focus on quantity rather than quality, when it comes to customer interactions. Dealerships, on the other hand, pride themselves on forging close relationships with customers. Thus, they’ll go the extra mile – like cleaning your floor mats, or providing a car wash – to ensure you’re fully satisfied with your experience as a service department customer.

Dealerships Make the Repair Process More Convenient

If you consistently service your vehicle at the dealership, they will have your entire service record at their fingertips, so you don’t need to worry about digging through old receipts to figure out your vehicle’s last tire rotation or oil change. This can come in handy when it comes time to trade in your vehicle.

Contact Us to Schedule Service Today

Call us at Westpointe Chrysler Dodge Jeep® Ram, to schedule service or repairs in Mustang. We’ll also be happy to answer any repair related questions you might have about your auto – or any questions you have about the best restaurants in Yukon – and compare vehicles like Grand Cherokee and Durango. We can’t wait to help you with all your vehicle service and maintenance needs! Wondering if it’s time to upgrade your old car for something newer? Check out our current offers and incentives on new CDJR cars, trucks, and SUVs.

Saved Vehicles


You don't have any saved vehicles!

Look for this link on your favorites:


Once you've saved some vehicles, you can view them here at any time.

Contact Us


Call Now

11001 W Reno Ave • Yukon, OK 73099

Get Directions

Today's Hours:

Open Today! Sales: 8:30am-8:30pm

Open Today! Service: 7am-6pm

Westpointe Chrysler Jeep Dodge 35.4655413, -97.7159764.